Privacy Policy
Last updated: 16 September 2026
Soding Brothers is committed to protecting your privacy and handling your personal information in a responsible and transparent way. This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with Australian privacy laws.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way we manage personal information, including how it is collected, used, disclosed, stored, secured and disposed of.
A copy of the Australian Privacy Principles can be obtained from www.oaic.gov.au.
What Is Personal Information and Why Do We Collect It?
Personal information is information or an opinion that identifies an individual. Examples of personal information we may collect include, but are not limited to, your name, date of birth, address, email address, phone number, occupation, company details and any other information you provide to us.
We collect personal information for the primary purpose of providing our services, responding to enquiries, managing client relationships, recruiting staff and marketing our services. We may also use your personal information for secondary purposes that are closely related to the primary purpose, where you would reasonably expect such use or disclosure.
Where appropriate and possible, we will explain why we are collecting your personal information and how we intend to use it.
We may send marketing communications where you have provided consent or where otherwise permitted by law. Marketing text messages will only be sent where express consent has been obtained. You may opt out at any time using the unsubscribe instructions included in the communication or by contacting us using the details below.
For text messages, we may retain records of your consent, including your mobile number, the date and time consent was provided, how consent was obtained and your current subscription status.
How We Collect Personal Information
Personal information is collected in a number of ways, including but not limited to:
- Enquiries made via phone, email, website contact forms or social media.
- Requests for information about our services.
- Subscribing to newsletters, email updates or marketing communications.
- Completing forms, surveys or applications.
- Submitting job applications or employment-related information.
- Information provided by clients, authorised representatives, nominated referees, recruitment candidates, job boards, professional networking platforms or service providers where relevant to our recruitment and staffing services.
Where we receive an individual’s contact information from another person, organisation or platform, we do not treat this as consent to receive marketing text messages. Marketing text messages will only be sent after the individual has provided express consent directly to Soding Brothers.
We do not guarantee the privacy practices of third-party websites or service providers linked to our website.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about matters such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal history or health information.
Sensitive information will only be collected or used by us:
- For the primary purpose for which it was obtained.
- For a directly related secondary purpose.
- With your consent.
- Where required or authorised by law.
Third Parties
Where reasonable and practicable, we will collect your personal information directly from you. In some circumstances, personal information may be provided to us by third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided and the circumstances under which it was collected.
Overseas Disclosure of Personal Information
We may disclose personal information to clients, contractors, offshore team members, cloud-based platforms and service providers located outside Australia. Overseas recipients are likely to be located in the Philippines and Singapore, as well as other countries in which our service providers operate.
Where practicable, we will identify the relevant overseas locations when personal information is collected or before it is disclosed. We will also take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles, except where the Privacy Act permits otherwise.
Where consent is required for an overseas disclosure, we will provide relevant information about the proposed disclosure and seek consent before proceeding.
Disclosure of Personal Information
Your personal information may be disclosed in the following circumstances:
- To third parties where you have consented to the use or disclosure.
- To contractors, offshore team members or service providers who assist us in delivering our services.
- Where required or authorised by law.
We take reasonable steps to ensure that any third party who receives personal information from us handles it in accordance with applicable privacy laws.
Mobile Information and Text Messaging
We may collect mobile numbers and text messaging consent when individuals complete our online forms or otherwise expressly agree to receive text messages from Soding Brothers.
Soding Brothers does not disclose mobile information, SMS opt-in records or consent to third parties or affiliates for their own marketing or promotional activities. Information may be provided to subcontractors and service providers only where needed to deliver customer support, telecommunications or messaging services. SMS opt-in data and consent are excluded from all other information-sharing arrangements.
Message frequency may vary, and message and data rates may apply. Individuals may text HELP for assistance or reply END to opt out. Opt-out requests will be processed promptly.
Direct Marketing
We may use personal information to communicate with you about Soding Brothers’ services, updates, recruitment support, team management and relevant industry news where you have provided consent or where otherwise permitted by law.
Marketing communications will identify Soding Brothers as the sender and provide a clear way to unsubscribe. You may withdraw your consent at any time by following the unsubscribe instructions included in the communication or by contacting us directly. We will process opt-out requests promptly and within any period required by applicable law.
Unsubscribing from marketing communications will not prevent us from sending communications that are reasonably necessary to respond to an enquiry, provide a requested service or manage an existing business relationship.
Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Personal information is stored securely, both electronically and in physical formats, as appropriate.
Some personal information may be stored or processed using cloud-based systems or service providers located outside Australia. Appropriate safeguards are in place to protect your information.
When personal information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it, unless retention is required by law or for legitimate business purposes.
Access to Your Personal Information
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date, subject to certain legal exceptions.
To request access, please contact us using the details below. We will not charge a fee for making an access request but may charge a reasonable administrative fee for providing a copy of your information.
For security purposes, we may require proof of identity before releasing personal information.
Maintaining the Quality of Your Personal Information
We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date. If you believe the information we hold about you is incorrect or outdated, please contact us so we can update our records.
Policy Updates
This Privacy Policy may be updated from time to time. The current version will always be available on our website.
Privacy Policy Enquiries and Complaints
If you have a question, concern or complaint about this Privacy Policy or how we handle your personal information, please contact:
Privacy Contact
Soding Brothers PTY LTD
Email: info@sodingbros.com
Please provide enough information for us to understand and investigate your concern. We will acknowledge your complaint and aim to provide a response within 30 days.